Membership Terms of Use

1. About us

1.1 The website www.think-boats.com and the Boat Club are operated by Think Boats

1.2 You can contact us at:

Post: 1 Beckview Cottages, Cowan Bridge, Lancashire, LA6 2HS

Phone: 0330 179 0224

Email: Ahoy@think-boats.com

1.3 If we need to contact you, we will use the email address or phone number you gave us when you registered.

2. Definitions

In these terms:

Account means your personal member account on our website.

Benefit means any discount, offer, coupon or promotional code, giveaway entry, or other advantage made available to members, whether by us or a Partner.

Member or you means the individual named on the Account.

Membership means a paid or trial membership of the Boat Club.

Membership Fee means the price you pay for your Membership.

Partner means a third-party business that offers Benefits to our members.

Renewal Date means the date your current Membership period ends and the next one begins.

Free Trial means the 14-day free trial described in clause 4.

3. Joining and your Account

3.1 To become a Member you must be at least 18 years old and live in the United Kingdom [or: the countries we serve].

3.2 Each Membership is for one named individual only. It is personal to you and cannot be shared, transferred, sold or lent to anyone else.

3.3 You must give us accurate, complete and up-to-date information when you register, and keep it up to date.

3.4 You are responsible for keeping your login details secure. Do not share your password or your Account with anyone. Tell us straight away at Ahoy@think-boats.com if you think someone else has used your Account.

4. 14-day Free Trial

4.1 New Members who select the 14-day Free Trial, giving full access to Membership Benefits from the day you register.

4.2 The Free Trial can only be used once. It is limited to one per person, one per household, one per email address and one per payment card. If you have had a Free Trial or a Membership before, you are not eligible for another.

4.3 We ask for payment details when you start a Free Trial. Unless you cancel before the Free Trial ends, your paid Membership will start automatically at the end of the trial, and we will take the Membership Fee shown at sign-up.

4.4 If we find that someone has taken more than one Free Trial (for example, by using a different email address, name or card), we may end the trial straight away, cancel any Benefits obtained through it, and close the Account under clause 10.

5. Membership Fees and payment

5.1 The Membership Fee, Membership period and any introductory offer (such as a discounted first year) are shown on our website when you join. Current prices are set out on www.think-boats.com.

5.2 Introductory offers and the Free Trial cannot be combined unless we say so, and each can only be used once.

5.3 All prices are in pounds sterling and include VAT where applicable.

5.4 Payment is taken in advance for each Membership period using the payment method you gave us.

6. Automatic renewal

6.1 Your Membership renews automatically at the end of each Membership period, and we will take the Membership Fee then in force on the Renewal Date, unless you cancel before that date (see clause 7).

6.2 We will email you a reminder before your Membership renews, telling you the Renewal Date and the amount that will be charged.

6.3 If we plan to change the Membership Fee, we will tell you at least 30 days before your Renewal Date. If you do not want to continue at the new price, you can cancel before the Renewal Date.

6.4 If a payment fails, we may suspend access to Benefits until payment is made. If payment is still not made within 14 days, we may end your Membership.

7. Cancelling your Membership

7.1 You can cancel at any time before your Renewal Date. Your Membership will then not renew, and you will keep access to your Benefits until the end of the period you have already paid for.

7.2 To cancel, login to your dashboard, click on manage membership and then click cancel renewal. To avoid being charged, you must cancel before the Renewal Date (or, for a Free Trial, before the trial ends).

7.3 Where your paid Membership follows a Free Trial, you have already had 14 days to try the Membership for free, and your paid period begins at the end of the trial.

7.4 Apart from clause 7.3, or where the law requires otherwise, Membership Fees are not refundable for part-used Membership periods once a Membership has renewed.

7.5 Cancelling your Membership does not cancel any purchase you have made from a Partner. Any return or refund for a Partner purchase is between you and that Partner.

8. Using Partner Benefits

8.1 Benefits are for your own personal use only, and not for resale or business use unless a Partner says otherwise.

8.2 Each Benefit is subject to the Partner's own terms, including any expiry date, minimum spend, exclusions, and limits on how many times it can be used. Please check these before you buy.

8.3 Discount and coupon codes must only be used directly with the Partner that issued them, on that Partner's own website, store or channel as shown in the Benefit.

8.4 Partners may change or withdraw Benefits at any time. We will try to keep the Benefits on our website up to date, but we do not guarantee that any particular Benefit or Partner will remain available during your Membership.

8.5 Some Benefits may be available only to certain Membership levels (for example, Premium Members).

9. Misuse of Membership

9.1 You must not misuse your Membership, our website or any Benefit. Misuse includes, but is not limited to:

• Third-party use — allowing anyone else (including family, friends, colleagues or customers) to use your Membership, Account, Member status or codes to redeem a Benefit or discount, or redeeming a Benefit on someone else's behalf.
• Using codes on other platforms — sharing, posting, publishing, selling or passing on any Partner Benefit, coupon or discount code, including on voucher or coupon websites, social media, forums, browser extensions, marketplaces or any other platform, or using a code anywhere other than with the Partner that issued it.
• Sharing login details — giving your password or Account access to anyone else.
• Repeat free trials — opening more than one Free Trial or Account, or using false or different details to do so.
• Commercial use — using Benefits to buy goods for resale, or for a business, unless the Partner allows it.
• Fraud or dishonesty — giving false information, chargeback abuse, or any attempt to obtain Benefits you are not entitled to.
• Abuse of our website — scraping, copying or reproducing Benefit or Partner content, or interfering with how the website works.

10. Locking and closing Accounts

10.1 If we find, or reasonably suspect, that a Membership is being misused, we may lock the Account straight away and close it. This includes where a third party has used your Membership to redeem a Benefit or discount, or where Partner Benefits or codes have been used or shared on other platforms.

10.2 While we investigate, we may lock your Account and suspend access to all Benefits. Where appropriate we will contact you to explain why and give you the chance to respond.

10.3 If we close your Account for misuse:

• your Membership ends immediately, and you will not be entitled to a refund of any Membership Fee;
• any unused Benefits and giveaway entries will be cancelled;
• you may not rejoin or start a new Free Trial without our written consent; and
• we may tell the relevant Partners, who may cancel orders or discounts obtained through misuse.

10.4 We may also take further action where appropriate, including recovering the value of Benefits obtained through misuse, or reporting fraud to the relevant authorities.

10.5 If you think we have closed your Account in error, please contact us at Ahoy@think-boats.com and we will review our decision.

11. Giveaways

11.1 Eligible Members are automatically entered into our members' giveaways. Each giveaway has its own rules (including closing date, prizes and how winners are chosen), which are published with it and apply alongside these terms.

11.2 Members whose Accounts are locked or closed under clause 10 are not eligible to enter or win.

12. Partner products and services

12.1 When you buy from a Partner, your contract is with that Partner, not with us. The Partner is responsible for its products, services, delivery, returns, warranties and customer service.

12.2 We choose our Partners carefully, but we are not responsible for the quality, safety or suitability of their products or services, or for any dispute between you and a Partner. We will, however, try to help if you have a problem with a Partner.

13. Our liability to you

13.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill.

13.2 Our total liability to you in connection with your Membership will not be more than the Membership Fees you have paid us in the 12 months before the claim arose.

13.3 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, including your rights under the Consumer Rights Act 2015.

13.4 We do not guarantee that the website will always be available or free from errors, and we are not responsible for any delay or failure caused by events outside our reasonable control.

14. Changes to these terms

14.1 We may update these terms from time to time, for example to reflect changes in the law or in how we run the Membership.

14.2 We will give you at least 30 days' notice by email of any change that materially affects you. If you do not agree to the change, you may cancel your Membership before it takes effect, and we will refund any Membership Fee you have paid for the period after the change.

15. Your personal information

15.1 We use your personal information as set out in our Privacy Policy. This includes sharing limited information with Partners where needed to verify your Membership or investigate misuse.

16. Complaints and contact

16.1 If you have a question or complaint, please contact us by email at Ahoy@think-boats.com, by phone on 0330 179 0224, or by post at 1 Beckview Cottages, Cowan Bridge, Lancashire, LA6 2HS. We aim to reply within 5 working days.

17. General

17.1 These terms are between you and us. No other person has any right to enforce them.

17.2 You may not transfer your rights or obligations under these terms to anyone else. We may transfer our rights and obligations to another organisation, and we will tell you if this happens; it will not affect your rights.

17.3 If a court finds any part of these terms unlawful, the rest will continue in force.

17.4 If we do not enforce any of these terms straight away, we can still enforce them later.

17.5 These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales; if you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.